If your Con Edison bill shows an 'E' next to the meter reading, your usage was estimated rather than actually read. This is common in New York City, where meter access can be challenging, but it can lead to billing surprises.
Why ConEd Estimates Meter Readings
In NYC's dense urban environment, many meters are inside buildings, basements, or locked areas. If ConEd's meter reader can't access your meter, they estimate based on your historical usage patterns. Smart meters are reducing this problem, but many buildings still have older meters.
ConEd typically estimates using your usage from the same period last year, adjusted for weather differences. If your actual usage differs significantly from the estimate, you'll see a correction on a future bill.
The Catch-Up Bill Problem
Multiple consecutive estimated readings can lead to a large catch-up bill when ConEd finally reads your meter. If estimates were too low, you'll owe the difference. If estimates were too high, you'll receive a credit. Either way, the surprise can be jarring.
This is especially problematic for new residents. ConEd estimates based on previous occupant usage, which may not match your patterns. A family moving into an apartment previously occupied by a single person might see dramatically higher catch-up bills.
How to Avoid Estimated Readings
You can submit your own meter reading through ConEd's website or app. This ensures accurate billing even when ConEd can't access your meter. Take a photo of your meter monthly and submit the reading before your billing date.
If you have a smart meter, readings are transmitted automatically and estimates should be rare. Check your bill—if you're still seeing estimated readings with a smart meter, contact ConEd to investigate.
Check Your Readings
Compare your estimated usage to actual meter readings to catch billing discrepancies early.