Utility Check

AEP Texas Power Outages

Last updated: January 2026

AEP Texas is responsible for maintaining power lines and restoring service during outages. Here's how to report outages and stay informed.

Reporting an Outage

  • Online: AEPTexas.com/Outages
  • Phone: 1-866-223-8508
  • Text: Text OUT to 78544
  • App: AEP Texas mobile app

Common Causes

  • Severe weather: Thunderstorms, high winds, ice
  • Equipment failure: Transformer or line issues
  • Vehicle accidents: Hitting utility poles
  • Animals: Wildlife contacting equipment
  • High demand: During extreme heat waves

Safety Tips

  • Stay away from downed power lines
  • Use flashlights, not candles
  • Never run generators indoors
  • Keep refrigerator/freezer closed
  • Check on elderly neighbors

Quick AEP Texas Bill Check

Enter your bill details below to see if your rate appears typical for AEP Texas customers.

Quick Bill Sanity Check

No upload required. Enter two numbers from your bill to see if it falls within typical ranges for AEP Texas.

Most utility bills are calculated correctly.

This quick check helps you understand if your bill stands out from typical ranges. It cannot determine accuracy without a full bill review.

The "Total Amount Due" on your bill

Usually labeled "Total kWh" or "Usage"

Disclaimer: This tool provides a rough estimate based on typical residential rates. It does not account for fixed charges, demand charges, time-of-use pricing, taxes, fees, or other bill components. Results are for informational purposes only and should not be considered financial or legal advice. We cannot determine billing accuracy without reviewing your full bill.

Want a Definitive Answer?

The sanity check above provides context, but it can't verify your actual bill. Upload your AEP Texas bill for a complete verification of billing math, rate application, and usage patterns.

One-time $19.99 · Read-only analysis · No account access required

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How Utility Check Works

Verify your AEP Texas bill in 3 steps

Pricing

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Frequently Asked Questions

How do I report an AEP Texas outage?

Report outages by calling 1-866-223-8508, texting OUT to 78544, using the AEP Texas app, or visiting AEPTexas.com/Outages.

Why should I report to AEP Texas instead of my REP?

AEP Texas owns the power lines and is responsible for repairs. Your REP only handles billing and supply—they can't restore power.

How long do AEP Texas outages typically last?

Most outages are restored within 2-4 hours. Major storm events may take longer. Check the outage map for estimated restoration times.