New Orleans, Louisiana

Entergy New Orleans Rates in New Orleans

Entergy New Orleans provides electricity service to New Orleans and the surrounding Louisiana area. The local climate significantly impacts energy costs throughout the year.

12.5¢/kWh

Electricity Rates in New Orleans

12.5¢/kWh

Average residential rate

The average New Orleans residential customer pays approximately 12.5¢ per kilowatt-hour. Your actual rate depends on your specific rate plan, usage tier, and time of use.

Entergy New Orleans Rate Plans in New Orleans

New Orleans residents can choose from several Entergy New Orleans rate plans. Your optimal choice depends on when you use electricity and your household's usage patterns.
PlanBase RatePeak HoursBest For
Standard Residential Plan (RES-25)Tier 1 (up to 800 kWh): $0.07956/kWh, Tier 2 (over 800 kWh): $0.06317/kWhN/ACustomers with consistent energy usage who prefer a simple, tiered rate structure.
Level BillingBased on a 12-month rolling average of your actual electricity usage.N/ACustomers who want predictable monthly bills to help with budgeting.
Energy Smart Demand ResponseIncentive-based program, not a rate plan. Participants receive payments for reducing energy use during peak demand events.Varies based on grid demand.Customers with flexible energy usage who want to earn rewards for helping to stabilize the grid.

Which plan is right for you?

Standard Residential Plan (RES-25): Customers with consistent energy usage who prefer a simple, tiered rate structure.

Level Billing: Customers who want predictable monthly bills to help with budgeting.

Energy Smart Demand Response: Customers with flexible energy usage who want to earn rewards for helping to stabilize the grid.

Compared to Shreveport (13.5¢/kWh), New Orleans residents pay approximately 1.0¢/kWh less on average.

*Rates shown are approximate and subject to change. Verify current rates at entergy.com.*

What to Expect on Your New Orleans Electric Bill

New Orleans's climate significantly impacts energy costs throughout the year.

Seasonal Patterns

SeasonTypical Bill RangePrimary Driver
Summer (Jun-Aug)$150-$300Air conditioning
Winter (Dec-Feb)$80-$180Heating
Spring/Fall$70-$120Baseline usage

New Orleans-Specific Factors

Aging Infrastructure and Grid Unreliability: New Orleans has an older electrical grid that is prone to outages. The costs of maintenance, repairs, and upgrades to improve reliability are passed on to customers in their bills.
Extreme Weather and Storm Recovery: The city is highly vulnerable to hurricanes and other severe weather. Damage to the electrical infrastructure from storms results in significant repair costs, which are recovered from customers through storm restoration charges on their bills.
Inefficient Housing Stock: Much of the housing in New Orleans is older and lacks modern energy efficiency features. This leads to higher energy consumption, particularly for air conditioning, which in turn results in higher electricity bills for residents.

Summer bills in New Orleans can reach $300, while residents in Shreveport typically see summer peaks around $200.

*Bill estimates based on average New Orleans household usage of 1,100 kWh/month.*

Energy Tips for New Orleans Residents

Local insights to help manage your Entergy New Orleans bill

    Bill Assistance Programs in New Orleans

    If you're struggling to pay your Entergy New Orleans bill, these programs may help

    New Orleans & County Programs

    • The Power to Care: An Entergy program providing emergency bill payment assistance to seniors and individuals with disabilities. It is funded by donations and administered by local non-profits.| Contact local non-profit agencies or Entergy for more information.
    • Total Community Action, Inc. (TCA): A local New Orleans agency that provides various services, including energy assistance through the LIHEAP program.| Phone: (504) 324-8609
    • New Orleans Council on Aging (NOCOA): Partners with Entergy to offer emergency bill payment assistance to seniors and adults with disabilities.| Phone: (504) 821-4121

    State & Federal Programs

    • LIHEAP (Low Income Home Energy Assistance Program): A federally funded program that assists low-income households with home energy bills, including heating and cooling costs, weatherization, and energy-related home repairs.

    How to Apply

    1. Contact Entergy New Orleans customer service
    2. Gather required documentation (proof of income, ID)
    3. Complete the application form
    4. Submit and wait for approval

    New Orleans Rate History

    Entergy New Orleans rates in New Orleans have changed over the past several years:

    Recent Changes

    Recent rate adjustments have been approved by the state utility commission.

    Entergy New Orleans Service Area in New Orleans

    Entergy New Orleans serves New Orleans and surrounding areas in Louisiana.

    Counties Served:

      Neighborhoods Served:

      Baton RougeMetairieKennerLafayetteShreveport

      Frequently Asked Questions

      Common questions about Entergy New Orleans service in New Orleans, Louisiana — including current rates, billing, outage reporting, and how to verify your bill is accurate.

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      The "Total Amount Due" on your bill

      Usually labeled "Total kWh" or "Usage"

      Disclaimer: This tool provides a rough estimate based on typical residential rates. It does not account for fixed charges, demand charges, time-of-use pricing, taxes, fees, or other bill components. Results are for informational purposes only and should not be considered financial or legal advice. We cannot determine billing accuracy without reviewing your full bill.

      Contact Entergy New Orleans

      Customer Service

      1-800-368-3749

      Outage Reporting

      1-800-368-3749
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