Utility Check

ComEd Power Outages

Last updated: January 2026

Power outages in the Chicago area can occur due to severe weather, equipment failures, or grid issues. Here's how to report outages, check restoration times, and stay safe.

Reporting an Outage

  • Online: Visit ComEd.com/Outage or use the ComEd mobile app
  • By Phone: Call 1-800-334-7661 (1-800-EDISON1)
  • By Text: Text OUT to 26633 (COMED)

Common Causes of Outages

  • Thunderstorms: Lightning strikes, high winds
  • Ice Storms: Heavy ice on power lines
  • Extreme Heat: Transformer overloads
  • Extreme Cold: Equipment failures
  • Vehicle accidents: Hitting poles

During an Outage

  • Stay away from downed power lines
  • Use flashlights, not candles
  • Unplug sensitive electronics
  • Keep refrigerator/freezer closed

Quick ComEd Bill Check

Enter your bill details below to see if your rate appears typical for ComEd customers.

Quick Bill Sanity Check

No upload required. Enter two numbers from your bill to see if it falls within typical ranges for ComEd.

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This quick check helps you understand if your bill stands out from typical ranges. It cannot determine accuracy without a full bill review.

The "Total Amount Due" on your bill

Usually labeled "Total kWh" or "Usage"

Disclaimer: This tool provides a rough estimate based on typical residential rates. It does not account for fixed charges, demand charges, time-of-use pricing, taxes, fees, or other bill components. Results are for informational purposes only and should not be considered financial or legal advice. We cannot determine billing accuracy without reviewing your full bill.

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Frequently Asked Questions

How do I report a ComEd outage?

Report outages by calling 1-800-334-7661, texting OUT to 26633, using the ComEd mobile app, or visiting ComEd.com/Outage. Have your account number ready for faster service.

How long do ComEd outages typically last?

Most outages are restored within 2-4 hours. Major storm events can take longer, with ComEd prioritizing critical facilities and areas with the most customers affected.

Does ComEd compensate for outages?

ComEd doesn't typically compensate for outages, but you may be eligible for credits if outages exceed certain thresholds. Check with ComEd customer service for specific situations.