Xcel Energy Contact Information

Last updated: January 2026

Find the right contact for your Xcel Energy needs in Colorado, Minnesota, and other service territories.

Customer Service

  • General Inquiries: 1-800-895-4999
  • Hours: Monday-Friday 7am-7pm
  • Website: xcelenergy.com

Emergency Contacts

  • Electric Outages: 1-800-895-1999
  • Gas Emergencies: 1-800-895-2999
  • Downed Power Lines: Call 911 first

Online Services

  • View and pay bills
  • Report outages and check status
  • Start, stop, or transfer service
  • Track energy usage
  • Apply for rebates

Quick Xcel Energy Bill Check

Enter your bill details below to see if your rate appears typical for Xcel Energy customers.

Quick Bill Sanity Check

No upload required. Enter two numbers from your bill to see if it falls within typical ranges for Xcel Energy.

Most utility bills are calculated correctly.

This quick check helps you understand if your bill stands out from typical ranges. It cannot determine accuracy without a full bill review.

The "Total Amount Due" on your bill

Usually labeled "Total kWh" or "Usage"

Disclaimer: This tool provides a rough estimate based on typical residential rates. It does not account for fixed charges, demand charges, time-of-use pricing, taxes, fees, or other bill components. Results are for informational purposes only and should not be considered financial or legal advice. We cannot determine billing accuracy without reviewing your full bill.

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Frequently Asked Questions

What is Xcel's customer service number?

Xcel's main customer service number is 1-800-895-4999, available Monday-Friday 7am-7pm. For outages, call 1-800-895-1999 (available 24/7).

How do I start Xcel service?

Start service online at xcelenergy.com or call 1-800-895-4999. You'll need your new address, move-in date, and identification.

How do I report a gas leak?

If you smell gas, leave the area immediately and call Xcel's gas emergency line at 1-800-895-2999 from a safe location. Don't use electrical switches or phones near the leak.