ComEd offers multiple ways to pay your bill and assistance programs if you're struggling to keep up with payments.
Payment Methods
- Online: ComEd.com or mobile app (free)
- Auto-Pay: From checking/savings or credit card
- By Phone: 1-800-588-9477 ($2.50 fee for agent)
- In Person: Authorized payment locations
- By Mail: Check or money order
Budget Billing
Spread your annual costs evenly:
- Based on 12-month usage history
- Reviewed and adjusted quarterly
- Helps with monthly budgeting
- No additional fees
Payment Assistance Programs
- LIHEAP: Federal/state funded assistance for heating and cooling costs
- PIPP: Pay based on percentage of income
- ComEd CARE: Connects customers with assistance programs (1-888-806-2273)
- Utility Bill Assistance Funds: One-time emergency assistance