Utility Check

Dominion Energy Power Outages

Last updated: January 2026

Power outages can occur due to severe weather, equipment failures, or accidents. Here's how to report outages and stay informed about restoration.

Reporting an Outage

  • Online: DominionEnergy.com or mobile app
  • Phone: 1-866-366-4357 (1-866-DOM-HELP)
  • Text: Text OUT to 57801

Checking Outage Status

Dominion's outage map shows:

  • Current outages by location
  • Number of customers affected
  • Estimated restoration time
  • Cause of outage (when known)

Safety During Outages

  • Stay away from downed power lines
  • Use flashlights instead of candles
  • Keep refrigerator and freezer doors closed
  • Unplug sensitive electronics
  • Never run generators indoors

Quick Dominion Energy Bill Check

Enter your bill details below to see if your rate appears typical for Dominion Energy customers.

Quick Bill Sanity Check

No upload required. Enter two numbers from your bill to see if it falls within typical ranges for Dominion Energy.

Most utility bills are calculated correctly.

This quick check helps you understand if your bill stands out from typical ranges. It cannot determine accuracy without a full bill review.

The "Total Amount Due" on your bill

Usually labeled "Total kWh" or "Usage"

Disclaimer: This tool provides a rough estimate based on typical residential rates. It does not account for fixed charges, demand charges, time-of-use pricing, taxes, fees, or other bill components. Results are for informational purposes only and should not be considered financial or legal advice. We cannot determine billing accuracy without reviewing your full bill.

Want a Definitive Answer?

The sanity check above provides context, but it can't verify your actual bill. Upload your Dominion Energy bill for a complete verification of billing math, rate application, and usage patterns.

One-time $19.99 · Read-only analysis · No account access required

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Frequently Asked Questions

How do I report a Dominion outage?

Report outages by calling 1-866-366-4357, texting OUT to 57801, using the Dominion mobile app, or visiting DominionEnergy.com.

How long do Dominion outages typically last?

Most outages are restored within 2-4 hours. Major storm events may take longer, with Dominion prioritizing critical facilities and areas with the most customers affected.

Does Dominion offer outage alerts?

Yes, sign up for outage alerts through your online account to receive text or email notifications about outages affecting your address.